Privacy policy

The processing of personal data on our website is carried out in accordance with the provisions of the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).

The data controller within the meaning of the GDPR is:

TDE Instruments GmbH
Gewerbestrasse 8
D-71144 Steinenbronn
Tel.: +49 7157 20801
Fax: +49 7157 20813
Email: datenschutz@tde-instruments.de

If you have any questions regarding the collection, processing or use of your personal data, or if you wish to request information, rectification, restriction or erasure of data, please contact us at the email address given above.

Data processing on this website:

When you visit this website, the information you provide, such as

  • IP address of the requesting computer
  • Date and time of access
  • Name and URL of the requested file
  • Information about the operating system and web browser

is collected on a strictly temporary basis. This data is not processed, stored or passed on. This website does not use cookies or embedded third-party pages.

Note on user rights:

In accordance with the provisions of the GDPR, you are entitled to the following data subject rights:

  • Right to access the data we hold about you
  • Right to rectification of inaccurate data
  • Right to erasure of data stored by us
  • Right to restrict the processing of data held by us
  • Right to data portability
  • The right to lodge a complaint with a competent supervisory authority if you believe that the processing of your personal data infringes the provisions of the GDPR.

When does TDE Instruments use and process personal data?

We strictly adhere to the legal provisions of the Federal Data Protection Act and the Telemedia Act when collecting, processing and using data. In principle, you can use our website without providing any personal data.

The personal data and information you provide to us are used to prepare quotations, process orders, deliver goods and handle payments.

We collect, store and process your data for the entire processing of your order, including any subsequent warranty claims, for our customer service, technical administration and our own analyses. Your personal data will be erased, provided that this does not conflict with any statutory retention obligations and provided that you have exercised your right to erasure, that the data is no longer required to fulfil the purpose for which it was stored, or that its storage is unlawful for other statutory reasons.

What does TDE Instruments do with personal data?

Your personal data is stored in our IT system primarily to ensure optimal order processing and customer service.
Your account details, such as previous orders and payment history, are taken into account when selecting the payment methods available to you.